Start a Care Referral
At Personal Assistance Cymru, we make the referral process simple, responsive, and supportive. Whether you are a healthcare professional, local authority representative, or a family member seeking care for a loved one, our team is here to help every step of the way.
Who Can Refer?
We welcome referrals from:
- Healthcare professionals (GPs, nurses, hospital discharge teams)
- Social workers and local authorities
- Community organisations and charities
- Family members and friends
- Individuals seeking care for themselves
How It Works
- Get in Touch
Contact our team by phone or email to discuss the individual’s needs. - Initial Assessment
We will arrange a friendly, no-obligation assessment to understand care requirements, preferences, and routines. - Tailored Care Plan
A personalised care plan will be developed to ensure the right level of support. - Care Begins
We carefully match carers and begin delivering consistent, high-quality care.
Why Refer to Personal Assistance Cymru?
- Trusted, family-run provider with a personal approach
- Responsive and reliable service, even for urgent referrals
- Flexible care packages tailored to individual needs
- Strong local knowledge across communities in Wales
- Clear communication with families and professionals
A Simple Way to Get Care Started
Start a Referral Now
We understand that some situations require immediate support, particularly following hospital discharge or changes in circumstances.
If your referral is urgent, always call us directly and we will prioritise your enquiry.