Personal Assistance Cymru

Privacy Policy

What information do we collect about you?

We collect information about you when you voluntarily enquire about or request our services.

If you choose to contact us, we may collect the following personally identifiable information:

  • Name

  • Email address

  • Telephone number

The lawful basis for processing your information is either:

  • Your consent, or

  • The performance of a contract, depending on the nature of your enquiry

We do not share your personal information with third parties outside of Personal Assistance Cymru, unless required to do so by law.

How will we use the information about you?

We collect your information in order to:

  • Respond to your enquiries

  • Deliver the care services you have requested

  • Communicate with you about your care

We may also contact you about services we offer that may be relevant to your needs.

We do not share your information for marketing purposes with companies outside of Personal Assistance Cymru.

We do not collect sensitive personal information such as:

  • Race or ethnicity

  • Religious beliefs

  • Political opinions

  • Financial or payment details

Legal Disclosure

We may disclose your personal information without notice if required to do so by law, or where we believe such action is necessary to:

  • Comply with legal obligations

  • Protect and defend the rights or property of Personal Assistance Cymru

  • Protect the safety of our users or the public

Marketing

We may occasionally send you information about our services if you have given consent.

You have the right to opt out at any time.
To unsubscribe, please email:

📧 info@personalassistance.cymru
Subject: Unsubscribe

Access to your information, correction, or deletion

You have the right to:

  • Request a copy of the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data where applicable

To make a request, please contact:

📧 info@personalassistance.cymru

We will respond in accordance with applicable data protection laws.

Cookies

Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour data.

We use cookies to:

  • Improve website functionality

  • Analyse website traffic

  • Enhance user experience

Cookies cannot be used to run programs or deliver viruses to your device.

For more information, visit:

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Other websites

Our website may contain links to external websites. This privacy policy applies only to Personal Assistance Cymru.

We encourage you to read the privacy policies of any external websites you visit.

How do we secure your information?

We take appropriate measures to ensure your personal data is:

  • Stored securely

  • Protected against unauthorised access, use, or disclosure

Your information is held on secure systems in controlled environments.

Changes to our privacy policy

We keep our privacy policy under regular review and will update this page when necessary.

How to contact us

If you have any questions about this privacy policy or the information we hold about you, please contact:

📧 info@personalassistance.cymru

If you want, I can also:

  • Make this fully GDPR-compliant with UK legal wording (ICO-level detail)

  • Add a cookie consent banner setup

  • Or tailor it specifically for care sector compliance (CQC / CIW expectations) 👍

What information do we collect about you?

We collect information about you when you voluntarily enquire about or request our services.

If you choose to contact us, we may collect the following personally identifiable information:

  • Name

  • Email address

  • Telephone number

The lawful basis for processing your information is either:

  • Your consent, or

  • The performance of a contract, depending on the nature of your enquiry

We do not share your personal information with third parties outside of Personal Assistance Cymru, unless required to do so by law.

How will we use the information about you?

We collect your information in order to:

  • Respond to your enquiries

  • Deliver the care services you have requested

  • Communicate with you about your care

We may also contact you about services we offer that may be relevant to your needs.

We do not share your information for marketing purposes with companies outside of Personal Assistance Cymru.

We do not collect sensitive personal information such as:

  • Race or ethnicity

  • Religious beliefs

  • Political opinions

  • Financial or payment details

Legal Disclosure

We may disclose your personal information without notice if required to do so by law, or where we believe such action is necessary to:

  • Comply with legal obligations

  • Protect and defend the rights or property of Personal Assistance Cymru

  • Protect the safety of our users or the public

Marketing

We may occasionally send you information about our services if you have given consent.

You have the right to opt out at any time.
To unsubscribe, please email:

📧 info@personalassistance.cymru
Subject: Unsubscribe

Access to your information, correction, or deletion

You have the right to:

  • Request a copy of the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data where applicable

To make a request, please contact:

📧 info@personalassistance.cymru

We will respond in accordance with applicable data protection laws.

Cookies

Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour data.

We use cookies to:

  • Improve website functionality

  • Analyse website traffic

  • Enhance user experience

Cookies cannot be used to run programs or deliver viruses to your device.

For more information, visit:

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Other websites

Our website may contain links to external websites. This privacy policy applies only to Personal Assistance Cymru.

We encourage you to read the privacy policies of any external websites you visit.

How do we secure your information?

We take appropriate measures to ensure your personal data is:

  • Stored securely

  • Protected against unauthorised access, use, or disclosure

Your information is held on secure systems in controlled environments.

Changes to our privacy policy

We keep our privacy policy under regular review and will update this page when necessary.

How to contact us

If you have any questions about this privacy policy or the information we hold about you, please contact:

📧 info@personalassistance.cymru

 

Get In Touch

000-000-000
info@personalassistance.cymru

Service Hours

Mon - Fri 7am - 9pm

Sat & Sun 9am - 6pm